Hotel Vincent in Luhačovice offers electric vehicle charging stations for hotel guests and pre-approved visitors. The Type 2 charger delivers a full charge in 4–8 hours overnight; guests connect via a standard cable, and payment is settled at reception during check-out or instantly via QR code.
BEFORE CHARGING:
✓ Check your car’s compatibility (Type 2 connector)
✓ Inform reception about planned charging
✓ Ensure you have enough space for the cable
CHARGING PROCEDURE:
Step 1: Preparation
– Park the vehicle so the cable can reach the charging port
– Turn off the engine and engage the handbrake
– Open your vehicle’s charging port
Step 2: Connection
– Take the charging cable connected to the charger
– Check that the cable and connector are clean and undamaged
– Insert the Type 2 connector into your vehicle
– Wait for the green light or confirmation on the car’s display
Step 3: Charging
– Charging will begin automatically within 10-30 seconds
– The indicator light on the charger will glow blue (charging)
– You may leave – the vehicle will charge overnight
– Typical time for full charge: 4-8 hours
Step 4: Disconnection
– Wait until charging is complete (green indicator light)
– Unlock the vehicle
– Press the button on the connector
– Remove the connector from the vehicle
– Return the cable to the charger- Close the vehicle’s charging port
Step 5: Payment
– Payment at reception during check-out
– Or instant payment via QR code (see below)


CHARGING STATION USAGE RULES
WHO CAN CHARGE?
✓ Hotel guests with valid accommodation
✓ Visitors with prior consent from reception
PRICING “PARK & CHARGE” PACKAGE:
– £40 per night (includes parking + unlimited charging)
– Valid for the entire stay duration.
Reservation at reception upon arrival.
INDIVIDUAL CHARGING:
– £0.68 per kWh consumed
Parking:
£32 (small car) / £40 (large car)– Payment according to actual consumption.
HOW TO PAY
At reception:
– Upon check-out based on consumption
– Cash, card, or charged to room account
Instant payment:
– Scan the QR code on the charger
– Send payment to hotel account
– Include room number or “EV” + date in the note
– Example: “123” or “EV2511” Account number: [YOUR ACCOUNT NUMBER] Variable symbol: [ROOM NUMBER]
USAGE RULES PERMITTED:
✓ Charge vehicle overnight (max 10 hours)
✓ Disconnect vehicle after charging ✓ Report any problems to reception
PROHIBITED:
✗ Damaging the charger or cable
✗ Leaving car in place longer than 1 hour after charging
✗ Using a damaged charger
✗ Operating with wet hands
BLOCKING FEE
– £8 per hour after charging completion
– Charged automatically upon payment
LIABILITY
The hotel is not responsible for:
– Vehicle damage during charging
– Failures due to faults in your car
– Power outages
– Theft of vehicle or items from it
You are responsible for:
– Proper use of the charger
– Damage caused by improper use
– Damage due to negligence
EMERGENCY SITUATIONS
In case of problems:
1. Disconnect the vehicle
2. Call reception: +420 720 072 780
3. In case of fire: 150 (fire brigade) or 112
Emergency shutdown:
Red switch on the wall next to the charger.
PRIVACY
We process the following data:
– Name and room number
– Amount of electricity charged
– Payment information
Data is retained for 5 years for accounting purposes.
TERMS AND CONDITIONS CHANGES
– The hotel may change prices with 30 days’ notice
– New prices apply to new bookings
– Current terms always available at reception and hotel website
COMPLAINTS
– Within 14 days of check-out
– In writing or by email to reception– Processing within 30 days
Contact:
Hotel Vincent
Hradisko 467, Luhačovice Tel: +420 720 072 780 Email: ahoj@vincentluhacovice.cz
